Hardware malfunction.įor many though, a common reason for this problem is simply a disc reader having gone bad. This situation can happen randomly, usually after a bad system update has been installed, or when you interrupt a system update.Īt other times, corrupted game files may also be due to problems with the storage device, either the internal SSD or the external hard drive you’re using.
If the game you’re trying to play is already installed but won’t play because the console has suddenly stopped reading the disc, another possible reason for that may be corrupted game files. Sometimes, leaving the PS5 running for a long time can lead to random problems as well so be sure to let your console rest after using it for hours. You simply have to reboot the system and the problem usually resolves itself. Thankfully, random bugs that affect the disc reading capability of the PS5 can go away as quickly as they come. Console glitch.įor some people, the cause of their problem may just be a random bug that develops in the system. The Ultra HD Blu-ray disc drive on your PS5 cannot just magically clean the surface of the disc if it’s dirty or has lots of fingerprints on it. In order to avoid having disc reading issues, make sure that you clean the disc properly or to check it for scratches or cracks. Many people who encounter disc unreadable error on their PS4 or PS5 fail to check the condition of the disc, or to at least clean them properly. Dirty, scratched, or bad game disc.īefore you start blaming your console or checking for software issues, the first thing that you need to consider is the game disc itself. Before we’ll show you the things to try, let us show you the common causes for this problem.
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